Last updated: November 12, 2026

Our commitment

Madam Glam wants everyone to be able to browse and shop at madamglam.com, including people who are blind or have low vision, people who navigate with a keyboard, and people who use screen readers or other assistive technology.

The standard we follow

We work toward the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium.

What we do

• We test our pages with automated accessibility tools and with keyboard only navigation, and we retest when we make changes to the site.
• Images, links, buttons and form fields carry text descriptions and labels for screen readers.
• The site can be used with a keyboard, with a visible focus indicator and a link to skip to the main content.
• Screen readers are told when the cart opens and when an item is added to it.
• An accessibility panel lets you adjust contrast, text size, motion and other display settings. Open it with the Accessibility link in the footer.

Known limitations

Some content comes from other providers, such as customer reviews, video players and the checkout, and may not yet meet every guideline. We work with these providers and fix issues on our side as we find them.

Need help or want to report a problem?

If you have trouble using any part of this website, or need help placing an order, please contact us and we will assist you directly.

• Email: help@madamglam.com

Please tell us the page you were on and what happened, so we can fix it quickly.