We’re reaching out today to share what we’re doing in response to this public health crisis about the coronavirus (COVID-19) situation. We’ve been closely monitoring the situation and following the guidance of public health experts. First things first.
💅 In an effort to protect our employees, our communities, and the general public, we have told all our employees to work remotely. But don’t worry! Working from home is just a way to recharge our batteries, take better care of ourselves, in order to be more creative, come up with even better products - If anyone can, we’re the ones! - and put that at-home Gel Kit to good use!
💅 We are committed to providing you with the highest level of support, service and products you’ve come to expect from us at Madam Glam. We’re continuing to deliver high-quality and reliable products. As of now, nothing has changed with our support hours or the way you can contact our team. You have access to our help center and our (super) support team is here, available 24/7 and ready to help.
💅 Our warehouse and its employees is still fully operational. We are fulfilling all orders on time, without any delay at this time. Our employees are taking all sanitary precautions to offer the highest level of cleanliness while fulfilling your orders. Due to the international breakdown which affects all airplanes, carriers and transportation companies, some delays in delivering your orders might occur from time to time, but please be patient as we are working with all major carriers in the world, and they themselves are trying to minimize all risks just so your package arrives safely and most importantly, on time.
We are so grateful for your continued support for our work to make the Nail Industry more sustainable and affordable. We will continue making shopping with Madam Glam safe and accessible for all. Take care of yourselves and everyone around you!